MyTripLama

Privacy Policy

Last updated: 21 May 2026

This Privacy Policy describes how SwaggersClub LLP ("SwaggersClub", "we", "us", "our"), the operator of mytriplama.com (the "Site"), collects, uses, shares, and protects your personal information. By using the Site or booking a trip with us, you consent to the practices described here.

1. Who we are. SwaggersClub LLP is a Limited Liability Partnership incorporated under the Limited Liability Partnership Act, 2008, with its office at Bengaluru, India. [LLPIN: TBD]. Contact: hello@mytriplama.com, +91-6360848348.

2. Information we collect.

3. How we use your information. To plan, quote, and deliver your trip; to issue invoices and process payments and refunds; to send transactional communications (confirmation, vouchers, itinerary changes); with your consent, occasional marketing about new packages; to respond to enquiries on our channels; and for fraud prevention, security, and dispute investigation.

4. Legal basis (DPDP Act 2023). We process your personal data on the basis of (a) your consent (for marketing and optional profile data), (b) the necessity of fulfilling a contract with you (booking, payment, travel delivery), and (c) compliance with our obligations under Indian tax, accounting, and IT laws.

5. Sharing with third parties. We share information only with:

We do not sell your personal data.

6. International transfers. Some of our suppliers (overseas hotels, foreign visa offices, international DMCs) are located outside India. Sharing your information with them is necessary to deliver the trip you have booked.

7. Cookies. The Site uses session and persistent cookies to keep you signed in, remember preferences, and measure site usage. You may disable cookies in your browser, though some features (such as the booking flow) may not work as expected.

8. Data retention. Enquiry records: up to 24 months. Booking and financial records: at least 8 years (to comply with Indian tax and accounting law). Marketing-only data: deleted within 90 days of you withdrawing consent.

9. Your rights. You have the right to access, correct, or request deletion of your personal information, and to withdraw consent for marketing at any time. Email hello@mytriplama.com. We respond within 30 days.

10. Children. Our services are intended for individuals 18 years or older. We do not knowingly collect personal data from minors except as traveller details supplied by a parent or guardian during a booking.

11. Security. We use industry-standard measures (TLS encryption in transit, restricted internal access, hashed passwords) to protect your data. No internet transmission is 100% secure; you acknowledge this residual risk.

12. Grievance Officer (under IT Rules 2021).

We acknowledge complaints within 24 hours and resolve them within 15 days.

13. Changes to this policy. We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be communicated to active customers by email.